Once you have placed an order with AARVEN we will do our utmost to ensure your item arrives as quickly as possible. Orders received before 12 noon (Monday - Friday) will be dispatched the same day. Orders placed at a weekend or on an English bank holiday, will be sent the next working day.
UK Deliveries
|
FREE on all orders over £75 | DHL (3 to 5 working days)
|
FREE |
| DHL (3 to 5 working days) | £4.50 |
| Royal Mail Special Delivery (order before 12 noon Monday to Friday to receive next day) | £12.75 |
| Extra Large/Cat Basket UPS (1-2 working days) | £9.95 |
International Deliveries
| Europe DHL (7-10 Days) | Starting from £15 |
| Europe FREE on all orders over £200 DHL (7-10 Days) | FREE |
| Rest of World excluding U.S.A. | Royal Mail International Tracked & Signed (7-10 Working Days) |
Starting from £30 |
| Rest of World excluding U.S.A. FREE on all orders over £400 | Royal Mail International Tracked & Signed (7-10 Working Days) | FREE |
| Australia UPS Extra Large/Cat Basket | DHL (3-17 Working Days) | £62.99 |
U.S.A
| U.S.A | Royal Mail Tracked & Signed (7-10 Working Days) | Starting from £30 |
| U.S.A FREE on all orders over $500 | FREE |
| U.S.A Royal Mail Extra Large/Cat Basket | Tracked & Signed (7-10 Days) | £75.99 |
* Please note: Cat Baskets and extra large items incur an extra shipping fee due to the large size of the item (Extra Large/Cat Basket)
PLEASE NOTE
If you require your order to arrive faster, we may be able to facilitate this. Please contact us directly for a quote at: hello@aarven.com.
CUSTOMS INFORMATION
When ordering goods from AARVEN for delivery outside of the United Kingdom, you may be subject to import duties and taxes which are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.
Wondering if Brexit will affect your order from the EU? Take a look at our Brexit information post.
PACKAGING
All of our mail orders are packaged using 100% recycled and recyclable materials. You can read more about our commitment to only using environmentally friendly packaging here.
We have recently rebranded from Artisans & Adventurers to AARVEN. As an ethical and sustainable brand there will be a transitionary period where we use up our existing packaging and marketing materials rather than throw them away. Therefore your goods might arrive with packaging or labels from either AARVEN or Artisans & Adventurers.